What is Grubll, and who's behind it?
Grubll is a local marketplace for farmers, bakers and makers: a place to sell directly to nearby customers for delivery or pickup, with no middlemen and no monthly fee. It was founded by Shahen Markarian, who spent 10+ years in technology and digital products, supporting and helping local farmers get more clients. We have a team of software developers, designers and marketers who believed in the same idea. We've launched Grubll.com, and we're only getting started.
Read our full story.
What does it cost to set up a store?
Storefront setup, product photos at signup and your personal landing page with SEO, social links and live chat are free, and there is no monthly fee. There's no Grubll fee on your sales: you only pay card processing on card orders (2.9% + 30¢ online, 2.7% + 15¢ in person). Customers pay your prices; the card fee comes out of your payout, never added on top.
When and how do I get paid?
You're paid every Monday, straight to your bank. Connect your bank once through Stripe: each order's money is ready 3 days after it's delivered and goes out with the next Monday payout ($10 minimum). If a payout is ever late because of us, we cover your card fees for that week.
Do I need to sign anything?
Yes, a simple partnership agreement. Our team goes through it with you before your store goes live, so there are no surprises.
Who sets the prices?
You do. You set your own prices and inventory, plus your delivery fees and minimum order.
Do I have to deliver orders myself?
No. With Grubll Delivery you just pack the order and a Grubll driver picks it up and brings it to your customer, as soon as it's ready or in the time slot they chose. Already deliver yourself? Keep your own delivery fees and times, or offer both. Customers can always choose pickup too.
I don't have product photos. Is that a problem?
Not at all. Our team lists your products and takes your photos for you at signup.
Who handles payments and customer questions?
You prepare the orders. Grubll handles payments and customer support.
How do I get repeat customers?
Use subscriptions, customer following, promo codes, product packages and email campaigns, all built into your Grubll store. We also give you a QR sign for your stand and can email your existing customers an invitation to order from you online.
How fast can I add products?
Take 3 photos and type one line like "organic tomatoes, $4/lb". AI writes the title, description, category, tags and a suggested price, and can clean up your photo or remove the background.
Is there a paid plan?
It's optional. Grubll Pro ($49/month, cancel anytime) adds an AI shopping assistant for your store, missed-sales and customer-request insights and a lower ads fee (10% instead of 15%). You can also have our team run Google and Instagram/Facebook ads on a monthly budget you choose.
Can I talk to someone first?